After hearing on SUNDAY from both my councilman, Alex Wan, and the head of Atlanta's Solid Waste collection department, today I came home in the middle of the day to find a lovely surprise waiting for me on the curb:
It's brand new and both of the hinges are intact:
This whole thing was resolved in 24 hours after I stopped calling the department and did what Clark Howard calls: Move up the Food Chain. So for Atlanta's Department of Public Works, "as soon as possible" only has a definition if you go above the level of the call receivers.
Assertiveness is about speaking up for yourself with respect both for yourself and the person with whom you are speaking. This blog demonstrates ways to apply assertiveness in everyday life. Dr. Linda Tillman, manager of this blog, has been teaching people to be more assertive for more than 25 years.
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I post on this blog about twice a month. I post on my facebook page several times a week with tips, appropriate quotes and ways to support your increased assertive behavior. Please visit my facebook page (and please "like" it, if you do)
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