Their letter, complete with columns of numbers comparing what my tax return said I paid, what they show that they received, and the difference, is designed to demonstrate to me how I have made an egregious accounting error.
My check to them was for $1.00 less than my accountant reported on my tax forms, so rather than confuse the process for next year, I sent $1.00 to the state of Georgia, leaving my overpay from 2010 to apply to 2011.
What I wonder is how they could have $
I feel angry that I have to take my time to ask the bank for a copy of the check front and back (it's done by email but still takes time); that I have to write this letter; and that I have to recognize how poorly accounting may be handled by my state. However, it will do me no good to be angry in my response to the state.
In many assertive opportunities, it's more important to be assertive respectfully than it is worth it to be angry.
So I wrote them an assertive letter simply reporting the facts to correct their error. The key word here is SIMPLE - when you are writing government agencies about money, always simply list facts and then what you would like to occur as a result of the facts you are reporting: