Visit my Facebook page

I post on this blog about twice a month. I post on my facebook page several times a week with tips, appropriate quotes and ways to support your increased assertive behavior. Please visit my facebook page (and please "like" it, if you do)

Monday, August 31, 2009

Pay Off for Assertiveness at COSTCO

I am a Costco member and one advantage of that membership is to be able to buy gas at lower prices. I was out of town in Maryland this weekend and had a rental car to drive from the Pittsburgh airport where I flew in to my daughter's home in western Maryland.

Driving back to Pittsburgh and getting gas in the rental car before you get to the airport is a challenge. The last 6 miles of the drive go through non-commercial territory with absolutely no obvious gas stations. I pulled off the highway about 8 miles from the airport at a shopping area and looked for a gas station.

The Mall at Robinson is where I exited. There are beautiful shops, eating facilities, and other mall specialties but no gas station. Then I noticed the Costco store. Like our Costco in Atlanta, it sells gas, so I drove down to the gas station area.

I paused just a few yards from the pump and pulled out my wallet. Oh, dear, I had left my Costco card at home in an effort to travel light. I saw a man who obviously worked maintaining the pumps. I drove up and rolled down the window of the rental car.
  • "I am a Costco member," I said, "but I'm traveling and I left my Costco card at home in Atlanta."
  • "No problem," he said, "Drive on up and we'll take care of you."
  • "Can you look me up on the system?" I asked.
  • "I believe you," he said.
  • "How are you going to pay for this?" he said as he flashed an all-purpose Costco card under the identifying card reader.
  • "Credit card," I said.
  • "We only take..."
  • "American Express, I know because I am a member and use my Amex card in Costco all the time."
  • "Of course," he said, smiled, and helped me finish getting gas for my car.
If I had not been assertive and spoken to him, I would not have gotten to buy gas there and might still be wandering around the Pittsburgh area looking for a gas station!

No comments: